THE EFFECT OF PERCEIVED USEFULNESS, PERCEIVED EASE OF USE ON BEHAVIORAL INTENTION TO USE THROUGH THE INTERVENING ATTITUDE TOWARD USING VARIABLES IN THE STUDY OF SHOPEEPAY E-WALLET SERVICES (Case study on ShopeePay Users in Yogyakarta)

Ida Bagus Nyoman Udayana, Agus Dwi Cahya, Fadhilla Ajeng Aqdella

Abstract


This research was conducted with the aim of identifying and analyzing user attitudes and user intentions towards e-wallet service users on ShopeePay. With several related variables in this study, namely perceived usefulness, perceived ease of use, behavioral intention as the dependent variable and attitude toward using as the intervening variable. The population in this study are ShopeePay service users, with a sample of 100 ShopeePay users as respondents. Data was collected using the questionnaire method. The test results in this study are perceived usefulness has a positive effect on behavioral intention, perceived ease of use has a positive effect on behavioral intention, attitude toward using has a positive effect on behavioral intention.


Keywords


Perceived Usefulness; Perceived Ease of Use; Behavioral Intention; Attitude Toward Using

Full Text:

PDF

References


Aditya, R., & Wardhana, A. (2016). Pengaruh perceived usefulness dan perceived ease of use terhadap behavioral intention dengan pendekatan Technology Acceptance Model (TAM) pada pengguna Instant Messaging LINE di Indonesia. Jurnal Siasat Bisnis, 20(1), 24–32. https://doi.org/10.20885/jsb.vol20.iss1.art3

April, N., Kovaçi, I., Tahiri, A., Bushi, F., Prajitiasari, E. D., Kurnia, D., … Zhivkova, V. (2021). Vol. 22, No. 181/ April 2021, 22(181).

Aprilia, A. R., & Santoso, T. (2020). Pengaruh Perceived Ease Of Use, Perceived Usefulness Dan Attitude Towards Using Terhadap Behavioural Intention To Use Pada Aplikasi Ovo. Agora, 8(1), 1–6.

Asse, Azlam, R., & Ambo. (2018). Strategi Pemasaran Online (Studi Kasus Facebook Marketing Warunk Bakso Mas Cingkrank di Makassar). Jurnal Komunikasi, 7(2), 219–231.

Fadlan, A., & Dewantara, R. Y. (2018). Pengaruh Persepsi Kemudahan dan Persepsi Kegunaan terhadap Penggunaan Mobile Banking (Studi pada Mahasiswa Pengguna Mobile Banking Universitas Brawijaya). Jurnal Administrasi Bisnis (JAB), 62(1), 82–89.

Kasus, S., Gopay, P., Ashghar, S. A., Nurlatifah, H., Studi, P., Pemasaran, M., & Ekonomi, F. (2020). Analisis Pengaruh Perceived Ease of Use , Perceived Usefulness , dan Perceived Risk terhadap Keinginan Membeli Kembali melalui e-Trust dan s-Satisfaction, 1(1).

Komalasari, Y., BSI Bandung, U., & Mardira Indonesia, S. (2019). Pengaruh Perceived Ease of Use Dan Perceived Usefulness Terhadap Attitude Toward Using Pada Ojek Online Uber. Jurnal Computech & Bisnis, 13(1), 11–17.

Kumala, D. C., Pranata, J. W., & Thio, S. (2020). Pengaruh Perceived Usefulness, Perceived Ease of Use, Trust, Dan Security Terhadap Minat Penggunaan Gopay Pada Generasi X Di Surabaya. Jurnal Manajemen Perhotelan, 6(1), 19–29. https://doi.org/10.9744/jmp.6.1.19-29

Mahanani, Estu. Sari, B. (2019). Pengaruh Perceived Ease of Use , Word of Mouth Dan Service Quality Terhadap Keputusan Penggunaan Grab. Ekonomi Dan Bisnis, 3(1), 9–17.

Perangin-angin, W. A., Respati, A. D., & Kusumawati, M. D. (2016). Pengaruh Perceived Usefulness Dan Perceived Ease of Use Terhadap Attitude Toward Using E-Faktur. Jurnal Riset Ekonomi Dan Manajemen, 16(2), 307. https://doi.org/10.17970/jrem.16.1602010.id

Qasim, H., & Abu-Shanab, E. (2016). Drivers of mobile payment acceptance: The impact of network externalities. Information Systems Frontiers, 18(5), 1021–1034. https://doi.org/10.1007/s10796-015-9598-6

Rahayu, F. S., Budiyanto, D., & Palyama, D. (2017). Analisis Penerimaan E-Learning Menggunakan Technology Acceptance Model (Tam) (Studi Kasus: Universitas Atma Jaya Yogyakarta). Jurnal Terapan Teknologi Informasi, 1(2), 87–98. https://doi.org/10.21460/jutei.2017.12.20

Santoso, B., & Edwin Zusrony. (2020). Analisis Persepsi Pengguna Aplikasi Payment Berbasis Fintech Menggunakan Technology Acceptance Model (Tam). Jurnal Teknologi Informasi Dan Komunikasi, 11(1), 49–54. https://doi.org/10.51903/jtikp.v11i1.150

Siahaan, Y. L. O., & Meilani, R. I. (2019). Sistem Kompensasi dan Kepuasan Kerja Guru Tidak Tetap di Sebuah SMK Swasta di Indonesia. Jurnal Pendidikan Manajemen Perkantoran, 4(2), 141. https://doi.org/10.17509/jpm.v4i2.18008

Sianadewi, J. H., Widyarini, L. A., & Wibowo, W. (2017). Pengaruh Perceived Social Presence , Perceived Ease Of Use, Perceived Usefulness, Dan Attitude Towards Online Shopping erhadap Niat Beli Pada Jakarta Notebook .Com. Kajian Ilmiah Mahasiswa Manajemen, 6(2), 104–115.

Singasatia, D., Kom, S., Kom, M., & Melami, M. (n.d.). INFLUENCE PERCEIVED USEFULNESS (PU) AND PERCEIVED EASE OF USE (PEOU) ON ATTITUDE TOWARD USING (ATU) AND ITS IMPACT ON BEHAVIORAL INTENTION TO USE (BITU) (Case Study: Users of Online Registration System Level Competition (LT) IV Kwartir Scout Movement Area. Retrieved from http://scoutcompetition.com/

Sugiyono, D. (2018). Metode penelitian kuatintatif, kualitatif dan R & D/Sugiyono. Bandung: Alfabeta, 15(2010).

Suyanto, S., & Kurniawan, T. A. (2019). Faktor yang Mempengaruhi Tingkat Kepercayaan Penggunaan FinTech pada UMKM Dengan Menggunakan Technology Acceptance Model (TAM). Akmenika: Jurnal Akuntansi Dan Manajemen, 16(1). https://doi.org/10.31316/akmenika.v16i1.166

War-wind, WA, Respati, AD, & Kusumawati, MD (2016). The Influence of Perceived Usefulness and Perceived Ease of Use on Attitude Toward Using E-Faktur. Journal of Economics and Management Research, 16(2), 307. https://doi.org/10.17970/jrem.16.1602010.id




DOI: http://dx.doi.org/10.26737/jtmb.v8i1.3144

Refbacks

  • There are currently no refbacks.


  
 

Published by:

Institute for Managing and Publishing of Scientific Journals STKIP Singkawang

JTMB (Jurnal Terapan Manajemen dan Bisnis)

e-ISSN : 2477-5282

p-ISSN : 2599-3127

Sekolah Tinggi Keguruan dan Ilmu Pendidikan (STKIP) Singkawang

Address : STKIP Singkawang, Jalan STKIP - Kelurahan Naram Singkawang, Kalimantan Barat, INDONESIA, 79251
No. Telp.   : +62562 420 0344
No. Fax.    : +62562 420 0584

  

Editor in Chief: [email protected] / [email protected] / Wa: +6282142072788

Support Contact: [email protected] / Wa: +6282142072788

Plagiarism Tools

JTMB Indexed by:

 

  Creative Commons License

Jurnal Terapan Manajemen dan Bisnis is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.