Balance Scorecard Implementation in Public Sector Organization, A Problem?
Abstract
Implementation of the scorecard has been the subject of professional and academic research. This has resulted in lists or factors that are believed to affect the likelihood of success or failure of an implementation. The implementation and use of the scorecard approach to performance management has been popular for several years, but empirical evidence from the manufacturing and industrial sectors seems to be much more considerable than the public sector environment. Adopting a balance scorecard measurement from the private sector to the public sector is not an easy matter, the differences in the organization's characteristics and objectives lead to the implementation of many obstacles.Balance Scorecard as a means of measuring organizational performance, it turns out that implementation has many challenges in public sector organizations (government), one of which is the problem of cascading communication is also a matter to be considered by the public sector, considering the organization's strategy must be in line with the business unit under it.
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